Google 2- Step Verification is required for the safety of your account. Kindly follow the below mentioned steps to enable the Google Authentication:

  • Login into your Riseoo account. Go to "My Profile" section on the left hand side of the Dashboard page.

  • Click on "My Profile", a page will open on the right hand side that will give you 3 options: Profile, Password and Authentication. Click on "Authentication" and you will be re-directed to the Google Authentication page. 

Download and install the Google Authenticator App on your mobile device. 

If you are an iOS user, you can download the Authenticator from App Store.

If you are an Android user, you can download the Authenticator from Google Play Store.  

  • Open your Google Authenticator mobile app and click "+" and scan the QR code. Kindly ensure you keep the code securely. Upon scanning the code, you will receive a message on your mobile device with a verification code and you will get an option of adding an account.